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Innova360

Privacy Policy

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1. Introduction

Innova360 SPA (website url address: https://www.innova360.cl) appreciates your trust. We are a Chilean company that offers Consulting, Advisory and support services in the company of its transformation journey towards Innovation.Please read this Privacy Policy, giving your consent to this document to have permission to use our services.

2. Data collected

  • Data storage location: We are a Chilean company and we operate with web servers hosted in the US. Our hosting provider, Amazon AWS, adheres to the EU/US “Privacy Shield”, which ensures that your data is stored securely. securely and comply with the GDPR. For more information on Amazon Online's privacy policy, see here: Amazon Data Privacy Policy
  • Registration data: If you register on our website, we store your email address. Website administrators can also view and edit this information.
  • Contact form: The information sent through the contact form on our website (name, surname, cell phone, email), is sent to our company email, hosted by Google. Google adheres to the EU/US "Privacy Shield" policy. and you can find more information about it here: Google privacy policy. These submissions are only kept for customer service purposes, never used for marketing purposes or shared with third parties.
  • Google Analytics: We use Google Analytics on our website to make anonymous reports about the use of the site. Therefore, no custom data is stored. If you wish to stop Google Analytics from monitoring your behavior on our website, please use this link: Disabling Google Analytics.
  • Cases of use of personal data: We use your personal data in the following cases:
    • Sending mailings and updates to our subscribers with important information to report on news/changes and any relevant information within the Innovation ecosystem
    • Customize the website to make your experience more personal and engaging
    • Ensure the overall performance and smooth operation of administrative functions.

3. Embedded content

Pages on this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves exactly the same as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website. Below you can find a list of the services we use:

  • Facebook: The Facebook Page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of Facebook cookies and your IP is not sent to a Facebook server until you consent. Check their privacy policy here: Facebook Privacy Policy .
  • Twitter: We use the Twitter API to display our tweet timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent. Check their privacy policy here: Twitter Privacy Policy.
  • Youtube: We use embedded YouTube videos on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent. Check their privacy policy here: YouTube Privacy Policy.
  • Linkedin: The Linkedin Page plugin is used to display our Linkedin timeline on our site. Linkedin has its own cookie and privacy policies over which we have no control. There is no installation of Linkedin cookies and your IP is not sent to a Linkedin server until you consent. Check their privacy policy here: Linkedin Privacy Policies
  • Instagram: The Instagram Page plugin is used to display our Instagram timeline on our site. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of Instagram cookies and your IP is not sent to an Instagram server until you consent. Check their privacy policy here: Instagram Privacy Policies

 4. Cookies

This site uses cookies, small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third-party applications like Google Analytics. In general, cookies exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest that you consult the help section of your browser.

  • Necessary cookies (all site visitors): PHPSESSID: To identify your unique session on the website.
  • Necessary cookies (additional for registered customers): wordpress_test_cookie Used by WordPress to ensure cookies are working properly.

5. Who has access to your data

If you are not a registered customer of our site, there is no personal information that we can retain or view regarding you. If you are a customer with a subscription, or have submitted a contact form to us, your data may be accessed by:

  • Our system administrators.
  • Our partners, when (to provide support) they need to get customer account information and feedback.

6. Third party access to your data

We do not share your data with third parties in a way that reveals your personal information, such as email. The only exceptions to this rule are partners with whom we have to share limited data to provide the services you expect from us. See below:

  • Loyalty: Fidelizador provides the platform for mass mailing. The data they receive is limited to the data that you explicitly provide through any means of subscription or participation in an event where you have provided your data. You can review your policy Privacy y anti-spam.

7. How long we keep your data: When you subscribe or write to us through the contact form, your metadata is kept until (if) you tell us to delete it. We use this data so that we can recognize you and automatically approve your comments instead of holding them for moderation. If you register on our website, we also store the personal information you provide. You can unsubscribe at any time. Website administrators can also view and edit that information.

8 Security measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our users' communications with the servers so that personally identifiable information is not captured/sequestered by unauthorized third parties. In the event of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contacting affected users and attempting password resets if necessary.

9. Your data rights

  • General rights: If you have a subscription on this website or have filled out a form, you can request an exported file of the personal data we hold, including any additional data you have provided to us. You can also request that we erase any personal data that we have stored. This does not include any data that we are obliged to keep for administrative, legal or security reasons. In short, we cannot delete data that is vital for you to be an active customer (ie basic account information such as an email address). If you wish to have all your data erased, we will no longer be able to offer you any services to which you have subscribed.
  • GDPR rights: Your privacy is very important for us. Going forward with the GDPR, we aim to support the GDPR standard. Innova360 allows residents of the European Union to use its Service. Therefore, the intention of Innova360 is to comply with the European General Data Protection Regulation. For more details, see here: EU GDPR Information Portal.

10. Third party websites

Innova360 does not post links to third party websites on this website. All social sharing links, whether text links or social media icons, do not connect you to any associated third party unless you explicitly click on them. Please note that this Privacy Policy, and any other policies in effect, as well as any modifications, do not create enforceable rights for third parties or require the disclosure of any personal information related to members of the Service or the Site. Innova360 is not responsible for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service of each site you visit through third-party links.

11. Disclosure of your data for legal purposes

Sometimes it may be necessary or convenient for Innova360, for legal reasons, to disclose your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party when we believe, in good faith, that it is appropriate to do so for the purposes of a civil action, a criminal investigation or other legal matter. In the event that we receive a subpoena that affects your privacy, we may choose to notify you to give you an opportunity to file a motion to vacate the citation, or we may attempt to vacate the citation ourselves, but we are not required to do either. . We may also proactively report you, and disclose your information to third parties, when we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activity. You hold us harmless from any harm that may arise or be related to the disclosure of your information at the request of law enforcement or private litigants. Any transmission of personal data for legal purposes will only be done in compliance with the laws of the country in which you reside.